At dun55, the privacy and security of your personal data is a fundamental commitment — not an afterthought. This Privacy Policy explains in plain terms exactly what information dun55 collects from Pakistani players, how it is used, who it may be shared with, how long it is kept, and what rights you hold over your own data. We encourage you to read it carefully.
Six key principles that define how dun55 handles the personal information of every Pakistani player on the platform.
dun55 collects only the personal data necessary to operate the platform, verify your identity, process PKR transactions, and comply with our licensing obligations. We do not collect data we have no use for.
Every data transmission between your browser and the dun55 platform is protected by industry-standard 256-bit SSL encryption. Your CNIC details, JazzCash credentials, and account information are never transmitted in plain text.
dun55 does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. Your information is used by dun55 and its service providers solely to operate and improve your platform experience.
Every dun55 player retains full rights over their personal data — including the right to access, correct, restrict, or request deletion of their information at any time by contacting our support team.
Data is shared with third parties only where strictly necessary — for payment processing via JazzCash, EasyPaisa, HBL, and UBL; for identity verification; or where required by our licensing authority or law enforcement.
dun55 keeps your personal data only for as long as required to fulfil the purpose it was collected for, or to meet regulatory retention obligations. When data is no longer needed, it is securely deleted or anonymised.
dun55 is an internationally licensed online gaming and sports betting platform serving players across Pakistan, including Karachi, Lahore, Islamabad, Faisalabad, and beyond. For the purposes of this Privacy Policy, dun55 acts as the data controller in respect of the personal data of registered players and website visitors.
If you have any questions about how dun55 handles your personal data, or if you wish to exercise any of your data rights, you may contact our dedicated privacy team at any time. Contact details are set out in Section 15 of this Policy.
dun55 collects the following categories of personal data in the course of operating the platform:
dun55 collects personal data through the following means:
dun55 uses your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your dun55 account; processing logins and account settings changes. |
| KYC & Age Verification | Verifying your identity and confirming you are aged 21 or over, as required by our licensing obligations. |
| Payment Processing | Processing PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and bank transfer. |
| Fraud & Security | Detecting, investigating, and preventing fraud, money laundering, multi-accounting, and other prohibited conduct. |
| Responsible Gaming | Monitoring gaming activity to identify problem gambling indicators; administering self-exclusion and limit tools. |
| Customer Support | Responding to queries, complaints, and disputes submitted via live chat and email support. |
| Platform Improvement | Analysing anonymised usage data to improve the dun55 platform, product range, and user experience. |
| Marketing (with consent) | Sending promotional offers, bonus alerts, and PSL cricket betting updates — only where you have opted in. |
| Legal Compliance | Meeting obligations under our international gaming license and responding to lawful requests from regulatory or law enforcement authorities. |
dun55 processes your personal data on the following legal bases:
dun55 does not sell your personal data. We share your data only in the following circumstances and only to the extent necessary for each purpose:
dun55 engages trusted third-party service providers who process data on our behalf, under binding data processing agreements, including:
dun55 may disclose your personal data to regulators, licensing authorities, law enforcement agencies, or courts where we are required to do so by law, or where disclosure is necessary to prevent or detect crime, protect public safety, or enforce our Terms and Conditions.
In the event that dun55 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to the way your data is handled as a result.
The dun55 platform uses cookies and similar tracking technologies to operate correctly and to improve your experience. The following types of cookies are used:
You can manage cookie preferences at any time through your browser settings. Disabling non-essential cookies will not prevent you from using the core dun55 platform.
dun55 maintains a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure:
dun55 retains your personal data for only as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
Following the expiry of the applicable retention period, personal data is securely deleted from dun55 systems or, where deletion is not immediately practicable, rendered permanently inaccessible pending scheduled deletion.
As a dun55 player, you have the following rights in respect of your personal data. To exercise any of these rights, contact dun55 customer support (details in Section 15). dun55 will respond to all data rights requests within 30 days of receipt.
Request a copy of all personal data dun55 holds about you, along with information on how it is being used.
Request correction of any inaccurate or incomplete personal data held on your dun55 account.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Request that dun55 temporarily halt the processing of your data while accuracy or lawfulness is contested.
Receive a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
Object to processing carried out on the basis of legitimate interests, including direct marketing based on your prior consent.
The dun55 platform is strictly for adults aged 21 and over. dun55 does not knowingly collect, store, or process any personal data belonging to individuals under the age of 21. If dun55 becomes aware that personal data has been submitted by or on behalf of a minor, the relevant account will be immediately suspended, all data associated with that account will be flagged for deletion, and any funds held will be dealt with in accordance with applicable regulatory requirements.
If you are a parent or guardian and believe that your child has registered a dun55 account, please contact us immediately at the details provided in Section 15. dun55 will investigate and take prompt remedial action.
dun55 operates under an international gaming license and uses service providers based in various jurisdictions. As a result, your personal data may be transferred to, stored in, and processed in countries outside Pakistan. Where such transfers occur, dun55 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy, including:
dun55 may send you promotional communications relating to bonuses, PSL cricket betting offers, new game launches, and platform updates — but only where you have given your explicit consent to receive such communications at the time of registration or through your account settings.
You may opt out of marketing communications at any time by:
Opting out of marketing communications will not affect the delivery of transactional communications such as deposit confirmations, withdrawal notifications, KYC status updates, and security alerts — these are necessary for the operation of your account and will continue to be sent regardless of your marketing preferences.
dun55 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal obligations. Where material changes are made, dun55 will notify registered players via email to the address associated with their account and/or through a prominent notice on the dun55 platform, at least 14 days before the changes take effect.
Your continued use of the dun55 platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of the revised Policy. If you do not accept the revised Policy, you should cease using the dun55 platform and may request account closure in accordance with the dun55 Terms and Conditions.
The version of the Privacy Policy in force at the time a data-related issue arises will govern that matter.
If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a privacy-related concern, please contact the dun55 privacy team:
If you are not satisfied with dun55's response to a privacy concern, you have the right to escalate your complaint to the relevant data protection authority or to the dun55 licensing authority, details of which are available on request.
This Privacy Policy was last reviewed and updated on 1 January 2026. dun55 reserves all rights not expressly granted herein.
Now that you understand how dun55 protects your privacy, join hundreds of thousands of Pakistani players enjoying cricket betting, live casino, and slots with complete confidence — fast PKR payouts, 24/7 Urdu-English support, and your data always secure.
21+ only. Play responsibly. dun55 operates under an international gaming license.